When you first arrive at the facility, please provide the patient’s name to the Admitting Receptionist. We register the patients in the order needed for surgery so please be patient if someone that arrived after you is registered first. While registering, you will be confirming demographic info provided from the Surgeon’s office and signing a few forms. We have a small play room for your convenience.
Shortly after registration, a nurse will call your child’s name from the side door of the lobby. They will escort you and your loved one to the pre-op area. We ask that initially only the parents accompany the child. Once you have had an opportunity to speak with the anesthesiologist and the preoperative medications are given additional family members can join you, as space and time allows.
If your female child is of menstruating age, a urine sample will be collected in the pre-op area to test for pregnancy.
Pre-operative medication will be given by mouth. Typically we give medications to pre-dose for pain, to prevent any nausea or vomiting, and also to help him/her relax and ease separation anxiety. This will be customized based on the type of procedure your child is having and anesthesia’s recommendations based on the child’s medical history. Children weighing under 100 pounds will typically get an IV, but not until he/she is asleep in surgery. They will not know that it was done, but they will awake in recovery with it. For children over 100 pounds, for the child’s safety the IV will be placed in pre-op area.
The Operating Room Nursing Staff will provide you with a copy of your child’s Bear Essentials. This is our version of Surgeon and procedure specific discharge instructions for you. Please review these while your child is in surgery and write down any questions that you have.
You will wait in the lobby while your child’s surgery is performed. Once the surgery is complete, the Admitting Receptionist will escort you and your family into a private interview room. Your child’s Surgeon will meet you in there and provide you with all the details of the surgery. He/She will also answer any questions that you have about the discharge instructions.
At this point your child is in the first phase of PACU (post anesthesia care unit) still asleep from the anesthesia. Phase One is just our terminology for the first area of recovery where your child is receiving one on one nursing care while they are awaking from anesthesia. It is not unusual for this phase of recovery to take 45 minutes or longer.
Once your child has started coming out of the anesthesia and their pain level is assessed, a nurse will come to get you to join your child in the second phase of PACU. Phase Two PACU is our terminology for the phase of recovery where one on one care is no longer needed for your child. During your time in Phase Two, your child will be given snacks and something to drink. It is important for your child’s recovery that they remain hydrated. The IV will be left in place until the child is able to drink without experiencing vomiting or nausea.
We will also go over the discharge instructions with you. You will be given any work /school excuses needed or prescriptions at this time. The packet you receive to take home will provide you with contact information for us and your surgeon and also the last time that your child had pain medication along with any restrictions on activities.
Maintaining a high level of patient satisfaction is part of our mission. Prior to discharge, we will obtain your e-mail address. Several days after surgery, you will receive an email from email@example.com with the subject lineOhio Surgery Center Patient Satisfaction Survey. It will include a link to complete the patient satisfaction survey online. We do read each and every one of these; the information we obtain helps us to set our goals and improve our facility. We strongly encourage you to please take the time to share your feedback.